Printing and Embroidery

1 How to place an order for printing or embroidery

The order is realized through the e-shop. Choose "I am interested in printing/embroidery" in the cart and send the order. After the finishing of the order fill in the form with information about the printing and upload the print files. We will choose the best printing technology based on your order and will prepare a price offer.

If you prefer a specific printing technology and you have a clear idea about its realization, you can mention this in a note. If you want to place a time-sensitive order, we recommend to include the delivery deadline in a note.

In case the price offer is approved, we produce a print preview for approval. This print preview is free of charge and contains the possibility of a reworking based on the wishes of the customer.

The order is ready for production after the preview is approved. 

2 The term of printing and embroidery

The production term depends on our current workload. Our production is planned approx 10 days ahead year-round. The standard terms for delivery are within 2-3 weeks. We do not accept orders including printing/embroidery with a delivery deadline shorter than 14 days.

3 The production process for printing/embroidery

1. the customer sends the order including the print through the e-shop
2. we check the received data and its suitability for printing or embroidery, we contact the customer within a few hours in cases of unsatisfactory data
3. we prepare a price offer and a tentative delivery date (1-2 days)
4. if the price offer is confirmed a pre-printing preview is produced (1-2 days)
5. after the preview is confirmed, the order goes to production (standard delivery date is within 2-3 weeks)

The standard communication mode is always e-mail. In urgent cases, when we need more information or to consult technological options, we will contact the customer by phone.

4 How to prepare the data for printing/embroidery

For screen printing (direct and transfer)

In case of direct-colours printing (eg. printing with 1-6 colours) vector data (extensions cdr, ai, eps) with letters converted into curves.

In case of photorealistic designs data prepared in .psd layers, with a resolution of at least 300+dpi with the size of circa 1:1.

For direct digital printing

Vector data (extensions cdr, ai, eps) with letters converted into curves.

In case of raster motives printing in a .format with a transparent background and a resolution of at least 300+dpi with a size of at least 1:1.

For dye-sublimation printing

Vector data (extensions cdr, ai, eps) with letters converted into curves.

In case of printing raster motives of any of the bitmaps (jpg, png, tiff) and a resolution of at least 300+dpi with a size of at least 1:1.

For embroidery

Any pattern in a sufficient resolution from which we can program the embroidery. We recommend vector data.

For laser engraving

Vector data (extensions cdr, ai, eps) with letters converted into curves.

5 Colour definition

Colour samples are available from Panton (Solid Coated), the samples of the most frequently used colours can be found here: http://www.pantone-colours.com/. We have printed swatches available as well,  and we will gladly advise you on the choice of the best colour.

For a sample of Maraton threads see: Thread sampler (.pdf)

For other printing technologies, use CMYK (digital printing, dye-sublimation).

6 Preparation of a non-binding price offer

All calculation requirements should be sent to the e-mail address [email protected]. We need to know the following in order to prepare the price offer: 

1. the total number of pieces of textile
2. the textile type (T-shirts, poloshirts, jackets etc.)
3. for textile printing: information about the colours of the motive (ideally a preview)
4. a preview is necessary for embroidery
5. the proposed size and location of the print/embroidery on textile
6. special requests (paper tags, textile labels, effect printing, individually packaged etc.)

Based on this information, we will determine the best technology for the realization of your order and we will get back to you with a price offer.